New Gestures in Lion and Mountain Lion

A reader emailed me this question:

My screen jumps to the left and reveals a few apps on a black background ( temp, calculator etc). This always comes as a surprise… I have no idea how it happens but I would love to know. And other times, I see miniatures of what’s open..what’s that?

The Mac lets you use fast hand Gestures to activate different actions and windows. If you aren’t aware of these settings, you don’t realize that your movements are actually giving these commands.

The black background screen is the Dashboard, a collection of web based apps that you can open without first opening Safari and then navigating to the site. Your screen jumps to the Dashboard when you accidentally swipe the mouse or trackpad sideways.

The window with a mini view of all open applications is called Mission Control. With so many windows open, this feature makes it easy to quickly click on the one you want to work with next.

You can turn off these gestures: in System Preferences, under either Mouse or Trackpad, click More Gestures. Roll your cursor over the individual choices to see a short video that demonstrates what each gesture does. To turn off any gesture, just remove the check mark.

BONUS TIP: If you like to access Dashboard and Mission Control, but don’t like doing it with Gestures, you can set a keyboard combination to access them.

In System Preferences, click on Mission Control, choose a keystroke combination for each feature you want to use.

iPad and iPhone Tip of the Week

Settings for Visually and Hearing Impaired

Macs have always catered to users with visual and hearing disabilities, so it is no surprise that the iPhone and iPad also have settings to make using these devices easier for folks with limitations.

Tap Settings

Tap General

Tap Accessibility

Here you can turn on VoiceOver, to have the device read to you

You can Zoom text, make text much larger, even change the text to be white text on a black background.

This is also where you can set your device to work with an adaptive accessory if you have difficulty touching the screen.

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Clear Safari’s Cache in Lion and Mountain Lion

Safari’s Cache makes pages that you’ve previously loaded open faster. Often because it’s opening the older version of that page. Sometimes refreshing or reloading a page will bring up the newer version, but sometimes it’s best to Empty the Cache.

In previous versions of Safari, it was easy and clear how to Empty the Cache. The newest versions of Safari have changed where you go to empty out the Cache.

Now, under the Safari menu choose Reset Safari.

Remove the checkmarks next to things you do NOT want to reset.

Click Reset and everything else, including the cache, will be cleared.

iPad and iPhone Tip of the Week

Check out these free travel-related apps

Gas Buddy: Find gas stations near you and compare prices.

Hotel Tonight: Get last minute deals on hotels.

KidzOut: Find kid-friendly restaurants, parks and play places, even diaper changing stations.

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New VIP Feature of Mountain Lion

Mountain Lion, Apple’s newest operating system, is packed with new features and capabilities.

One feature in Mail is great for keeping track of emails from your most important people, your VIPs.

You can designate someone as a VIP by clicking the star icon to the left of the person’s name in any incoming or sent message. Every message to or from that person will now displays a star in message lists, making it easier to find those messages.

In addition, when you designate a person as a VIP, a new mailbox in the VIP Mailbox is created so that when you can click on a VIP’s name,you get a list of all messages, across all mailboxes (including Sent and Trash), to or from that person.

To remove the VIP designation, click on an email from that person, then click the arrow on the right side of their name and choose Remove from VIPS.

iPad and iPhone Tip of the Week

Undo and Redo

Did you know there is an UNDO and REDO button on the iPad?

If you accidentally delete some text, you can undo your last action in Mail or Notes.

To UNDO, tap to access the number keyboard, then tap the Undo key.

To REDO, tap to access the Symbol keyboard, then tap the Redo key.

As an alternative, you can also shake your device to undo and redo, like this:

After deleting some text, hold your iPad firmly with your both hands and give it a quick shake, and the Undo button slides in for you to undo.

To redo, shake it again.

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Keyboard Shortcuts in Safari

Instead of using your mouse’s scroll wheel or dragging the blue scroll bar, you can move down the page by pressing the Space Bar.

Move up the page by holding down the Shift key and pressing the Space Bar.

To go Back to the previous page, instead of clicking the Back Arrow, press the Delete key.

iPad and iPhone Tip of the Week

Copy and Paste

1. Yes, of course you can copy and paste text on your iPad and iPhone.

Press and hold your finger at the beginning of the text you want to select. A menu appears, and the text is highlighted in light blue and there are blue circles on either end of the selection

2. Drag the blue circles to highlight all of the text you want to work with or choose Select All

3. Choose Copy

4. Press and hold your finger where you want to put the text you copied

5. Choose Paste

Edit Text

Use this same technique of pressing and holding your finger to reposition your cursor to Edit text

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Missing Folders in Mail with Lion

Where did all of my folders go? Many clients are emailing me in a panic.

The triangles that used to appear next to ON MY MAC and iCLOUD and GMAIL that you could click on the reveal your folders are gone.
To see your folders, hover your mouse over ON MY MAC and iCLOUD and GMAIL where the folders used to be and you’ll see the word SHOW on the right side.

Click SHOW and all of your folders will appear.

iPad and iPhone App of the Month

Where Am I?

On your iPhone and your iPad if you have a 3G data service, you can immediately find your location on the Map.

1. Tap the Maps App

2. In the bottom left corner, tap the arrow

3. Your location will be marked with a green pin on the map

4. Turn your device and the map will rotate, based on the direction you are facing- a handy feature when you are using the Maps in walking mode.

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Fast Printing

Instead of opening up a document in order to print it, you can drag the icon of the document onto the printer icon in the Dock.

To get your printer into the Dock, open any document and print it. The printer icon will appear briefly in the Dock as it is printing. Click and hold the cursor on the icon and choose Options. Choose Keep in Dock.

Now, anytime you need to print something, just drag it onto the Printer icon.

iPad and iPhone App of the Month

Favorite Apps of the Month

People are taking more pictures than ever with their iPads and iPhones. If you’d like your pictures to have a little more pizazz, check out these free Photo Apps:

INSTAGRAM: Pick from several filtered effects and borders, then share your photos on Instagram’s website.

HIPSTER: Hipster lets you create a send photographs as postcards, complete with a photo, text, location and more.

PICTURE EFFECT MAGIC: Turn your photo in a retro snapshot or a picture drawn by a pencil or paints. Or just add a frame of flowers–the choices are endless.

PICIBOOTH: Turn your iPhone and iPad into a photo booth with different backgrounds and cool effects.

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Comparing Pictures in iPhoto

You can compare two photos in iPhoto by clicking on one, holding down Command and clicking on another. Click Edit and they will appear side by side so you can decide which one is better.

This is just one of the many tips and shortcuts that you’ll learn in The Virtual Classroom courses All About iPhoto. Whether you are still using iPhoto ’09 or have the newest iPhoto ’11, there’s a course for you.

Check it out!

iPad and iPhone App of the Month

New iOS 5.1 and iPhoto

With the introduction of the new iPad, there’s also a new iOS for all iPads and the iPhone.

Download the new iOS 5.1 software under Settings–General–Software Update.

Once you install the new iOS you can download iPhoto ($4.99) for your iPad and iPhone and do all the editing, effects and organizing you’ve been able to do with the Mac version.

The iPad and iPhone version also includes Photo Journals, great for sharing your pictures with friends and family on the device and online.

For a complete review of the new iPhoto for iOS 5.1, click here.

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Lion and Mail: Saving Photos and Attachments

In the newest version of Mail, the SAVE button isn’t gone, it’s just hidden.

1. In the top right corner of any email, click on Details.

2. Now you have the familiar SAVE and QuickLook options.

3. To Save a picture into iPhoto, just click and hold on SAVE and choose Add to iPhoto from the menu.

4. To Save an Attachment, click and hold on SAVE, choose SAVE ALL and choose where you want to save it.

iPad and iPhone App of the Month

Adding a Person’s Photo to their Contact Info

It’s fun to have a person’s face appear when you are receiving an incoming call from them on your iPhone or a FaceTime call.

1. Find the person in your Contacts.

2. Tap Edit.

3. In the top left next to their name tap the square that says Add Photo.

4. You can either take a picture of them or choose a photo from your Camera Roll.

 

Lion’s New Scrolling Options

If you upgraded to Lion, you’ve probably noticed some changes in scrolling. The most noticeable difference is that the direction of scrolling is now reversed. Apple thinks it’s more natural that, if you scroll up, then the contents of the window should scroll up.

Maybe you like this new reversed direction.

Or maybe you’d like it to work like it did before Lion. If so:

1. Under the Apple menu choose System Preferences.

2. Click on the Trackpad icon

3. In the very top of this window, remove the checkmark next to “When using gestures to scroll or navigate, move content in the direction of finger movement”.

You might also notice that the Scroll Bars aren’t always there. Again, Apple assumes more people will be using a trackpad and scrolling with the gestures on the trackpad.

To change how often you see the Scroll Bars:

1. Under the Apple menu choose System Preferences.

2. Click on the General icon

3. Click on your desired preferences

iPAD and iPHONE TIP OF THE WEEK

Change Your Default Email Address

If you have more than one email address, you can choose which one is automatically used when you send emails from your iPhone or iPad.

1. Click on Settings

2. Click on Mail, Contacts, Calendars

3. Scroll all the way down to Default Account

4. Click on the address that’s showing so that you can choose which email address you want to use

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Are You Missing Emails? Understanding Conversations

When we Reply to an email, or receive an email that is a Reply to something we’ve sent, this is considered a thread (in Leopard), or conversation (in Lion).

Some people like to group these emails together so that they can easily follow the order of the conversation. But when they are grouped, you can easily not notice when a new message comes in that is related to the conversation.

To turn off this feature so that you see each email individually in your Inbox:

In Mail, under the View menu, remove the check mark next to View As Thread (if you are using a version of Leopard) or View as Conversation (if you are using Lion.

You can make further choices about how you view these related emails in Mail’s Preferences, in the Viewing section.

MAC BONUS: FREE VIDEO TIP

I’ve started working on a new series of videos that share some of my favorite new features in Lion.

Maybe seeing what’s new will help you decide to upgrade.

Check out this free video that shows you how to play your iTunes music even when your computer is in sleep mode.

It’s called the Jukebox Screensaver. Just click on the icon to go to the video. Once there, you can click the tool in the bottom right to enlarge it to full screen.

Jukebox Screensaver

iPAD and iPHONE TIP OF THE WEEK

Reception Issues

Cell phones send and receive signals from cell towers. As you drive around town, the signal connects to various towers, handshaking from one to the other. If you drive through an area without a tower (along the 51 through the Phoenix Mountain Preserve, for example) your phone loses connection from the system, if only for a brief minute, and even when it reconnects to the next tower, the signal may not be a 100% handshake.

You may notice more dropped calls or voicemails that show up on your phone hours after the call.

To resolve this issue, AT&T recommends turning off/on your iPhone after you drive through an area with no towers, and also turning your phone off and on at least every two weeks to re-establish full handshaking. Some people get into the habit of turning their phone off every day to ensure the best reception.

To turn your iPhone off, push and hold the sleep button on the top of the phone until you see a screen with the option “slide to power off.” If you continue to have problems with delayed voicemails and dropped calls, contact AT&T.

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Safari’s New reading List

If you’re like me, you find a lot of great articles and websites when you are browsing the internet. Maybe you save them as Bookmarks, but rarely go back to read them.

The newest version of Safari offers a great feature for people like us.

Click on the pair of eyeglasses under the Back Arrow icon at the left of Safari’s toolbar. This is the new Reading List, a place to collect web pages that you’d like to come back and read at a later time.

Clicking the eyeglasses again will hide the list.

To add something to your Reading List:

1. Go to a page you’d like to save

2. Click on the eyeglasses and the window will appear.

3. Click Add Page.

Click an entry to go to it.
Click the X next to an entry to remove it from the list.
Click Clear All to clear the entire list.

 

iPAD and iPHONE TIP OF THE WEEK

Clients Share Their Favorite Apps

With the thousands of Apps available, it’s hard to know which ones to try. So each month I’ll share some of my clients’ favorite apps.

This month’s recommended apps, available for iPhone and iPad, are all about fun and creativity:

Brushes: Express your artistic side with painting and drawing tool that work just like the real thing.

Wreck This App: For kids of all ages, get messy, break the rules, color outside the lines.

iBrainstorm: A fun tool to draw, write and share your greatest ideas.

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Get a Quick Definition

Sometimes you’ll be reading something and would like the definition of a word. Instead of stopping, opening up Dictionary and typing in the word in question, try this.

Hold down the Command and Control keys and type the letter D and move your mouse on top of the word

The definition will appear as a pop-up menu.

NOTE: This works with most Apple branded applications (Mail, Safari, Pages) but not Word, Firefox and other non-Apple products.

To access the Dictionary in these other Applications, hold down the Control key and click (or Right click) in the middle of the word and choose Look Up or Dictionary, if it’s an option.

iPAD and iPHONE TIP OF THE WEEK

Customize Your Signature

 

 

By default, evey email you send says “Sent from my iPhone or iPad.” You can remove this and even add your own signature.

1. From the Home screen, click on Settings
2. Scroll down to Mail, Contacts, Calendars
3. Scroll all the way down to Signature
4. Delete the existing text and type what you’d like it to say
5. There is no need to Save it, just click back on Mail and you’ll see that, next to Signature, it now shows the first words of what you typed.

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The Fastest Way to Open Any Application

 

Your most frequently used Applications are probably in your Dock and so clicking on the icon will open it.

But sometimes you might need to open an Application that isn’t on your Dock. Instead of finding the Applications folder and scrolling through to find what you want:

1. Click your cursor in the top right corner next to the icon of the magnifying glass. This is Spotlight, the built-in searching tool. A lot of people use Spotlight to find Documents and Files.

2. Type in the name of the Application you’re looking for and it won’t just find it, it will automaticlaly open it!

iPAD and iPHONE TIP OF THE WEEK

 

 

Mobile Boarding Passes

 

 

Have you seen people checking in by showing the ticketing agent their iPhone or iPad? Several airlines offer the option of a mobile boarding pass.

The boarding pass is emailed to you when you check in online. Usually you have the option of printing the boarding pass, or emailing it to you. You open the email, then click on the link that says, “Get mobile boarding pass.” Then the bar-code comes up on the phone.

Not all airlines offer this service and not all airports use the system.

Here’s a link to check which airports currently support the mobile boarding pass.

 

Mastering the Keypad

One of the biggest changes that users are experiencing with Lion is how much you can do with the Trackpad, whether it’s the built-in trackpad on your laptop or the stand alone bluetooth Magic Trackpad that you can purchase for $69.00 from Apple.
Even with Snow Leopard, the trackpad can be set to do all kinds of things, from rotating photos to enlarging text.

To customize the Trackpad:

1. Under the Apple menu choose System Preferences

2. Click on the Trackpad icon

Depending on the age of the computer you’re using, you’ll see a variety of options. On newer Macs you’ll also see video demonstrations of each of the option.

For a complete description of all of the Trackpad options, click on the question mark in the bottom right corner of the Trackpad window.

It takes a little practice to learn where to click and how many fingers to use, but if you try one new technique at a time, you’ll soon be a trackpad master.

 

iPAD and iPHONE TIP OF THE WEEK

Be Sure to Update

Even if you do all of your syncing with MobileMe, it’s important to connect your iPhone and iPad to your Mac regularly so that it can check for updates.

You always want to update to the latest versions of the software so that you can take advantage of all of the newest features. Mark it on your calendar to update once a month.

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Before Upgrading to Lion:

Apple released Lion today, the newest version of the Mac OS. But before you rush to upgrade, you’ll want to be sure that you have what you need, and that everything you use will still run with the new OS.

Lion requires an Intel Core 2 Duo processor
and recommended 4 GB RAM

You can check your system by clicking on the Apple menu in the top left corner and choosing About This Mac.

There are several popular programs that will no longer work once you upgrade, including Quicken, Appleworks, Microsoft Office X and many older games.

Click here for a great article that offers the essential steps before upgrading, including backing up and checking to see what applications you have that will no longer work.

If you’re not sure, or not ready, hold off on upgrading to Lion. But do upgrade to 10.6.8, the latest version of Snow Leopard.

If you have any questions, or need help, send me an email!

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Searching in mail

If you have a lot of emails in your Inbox, it can be pretty tedious to scroll up and down, looking for a particular email.

In the top right corner there is a search box. Type in what you are looking for. (If you don’t see it, make your window wider.)

Now, just below the icons of the toolbar, you’ll also see that you can limit the search criteria: where you are searching, and whether you are looking for that text in the Entire Message, From, To or Subject.

 

iPAD and iPHONE TIP OF THE WEEK

Numbers and Punctuation

If you press the 123 key, the keyboard layout switches to numbers and punctuation. Then you have to press ABC again to get back to the letter keyboard.

Shortcut:

Tap and HOLD the 123 key and slide to the number you need. When you release, the keyboard will automatically switch back to the letters.

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A Great Way to Use Mobile Me

My favorite feature about MobileMe is that I can save important emails on the cloud and am able to access them from my computer, my laptop, my phone AND my iPad, and even from someone else’s computer via the web. I find this especially helpful when I am traveling–all of my flight information, reservation confirmations and other important stuff is with me.

To set this up:

1. In Mail, click the plus sign at the bottom of the left column that shows all of your Mailboxes.

2. Chose to create a New Mailbox.

3. Title it (ie. TRAVEL)

4. Next to Location, choose ME.COM (or Mac.com if you’ve had the account for a while)

5. Now, drag any important travel emails into this Mailbox and those emails will be on every other device that has your MobileMe account set up.

iPAD and iPHONE TIP OF THE WEEK

Mobile me Mailboxes

See the above tip to set up Mailboxes in Mail that you can access from your iPhone or iPad.

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Changing Dates in iCal

iCal has so many great features that make it easy to schedule appointments, celebrations, meetings and more. It’s easy to color-code each entry, set it to be a recurring event every week, every month or on a customized schedule. You can even set an alarm to remind you ahead of time.

Sometimes, you’ll have an event set for a particular day but then the day is changed.

Instead of clicking on the Event, clicking Edit and changing the information, just drag it to the new date.

To duplicate an event, hold down the Option key and drag the event to the new date.

iPAD and iPHONE TIP OF THE WEEK

All About Sounds

You can control what sounds play when different things happen. Maybe you don’t like the sound when you unlock your device. Maybe you prefer NOT to hear a sound every time you receive or send an email or when someone sends you a text or leaves a voicemail.

It’s easy to choose which sounds and alerts you want to hear.

1. Click on Settings.

2. Click on Sounds.

3. Scroll through the list, choosing which you want on and which you want off.

This is also where you can choose a different ringtone and make the Vibrate feature silent.